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Trouble report 63

An error occurred during the move process: -113

Versions affected

V1.6, V2.0 - V2.4

Description

This problem has reported several times when installing on Windows ME and Windows XP.

When I double click on the downloaded file after several screens (Welcome screen, License agreement OK, User Information OK, Destination Location screen goes OK too, Type screen OK and then Program Folder OK then I get the error:

An error occurred during the move process: -113
Component:
File Group:
File: C:\windows\temp\~wzs022a.tmp\

And it halts installation.

Workaround

This workaround requires that you have the WinZip application installed on your computer.  WinZip is available from http://www.winzip.com.

  1. Download the "WinZip format" version of The Panorama Factory from The Panorama Factory download page.
  2. Open the downloaded file with WinZip and extract all the files to a temporary directory.
  3. Using the Windows File Explorer, find the temporary directory and double-click the file Setup.exe.
  4. When you're done installing, you may delete the temporary directory.

Status

Corrected in V3.0.


Revised: April 28, 2004

 1999-2005 Smoky City Design, LLC and John Strait