The installer fails to update the EXE and DLL files if you install an
older version on top of a new version to roll back the version number.
It happens only for the certain install combinations. All other
combinations work properly. The affected insall combinations are:
- Install V4.2 m32 or V4.3 m32 over a newer m32
version.
--OR--
- Install V4.2
x64 or V4.3 x64 over a newer x64 version.
When you install one of these combinations, the EXE and DLL files are
unchanged, but all other files are updated, including the help file,
license file and splash image. This means that the program
identifies itself as the older version (V4.2 or V4.3), but the application
program itself remains the newer version.
Once again, this only affects the install combinations listed above.
All other combinations work properly.
Remove The Panorama using
The Panorama Factory Removal Tool before
installing V4.2 or V4.3 over a newer version. To preserve your Registration Key, we
recommend you select these options when you run the Removal Tool:
1a.
Partial removal with the intention to reinstall The Panorama Factory
2b. Remove
Windows Registry entries, installer files, program shortcuts, application
files and application folders
First choose:
3a. Search
for items to be removed but do not actually remove them
With this option selected, clicking 4.
Search gives you a preview of the changes the Removal Tool will make
to your computer.
After you have examined the results of the
search, choose:
3b. Really
remove items
With this option selected, clicking 4.
Remove will remove The Panorama Factory from your computer. After
removal is complete, the older version will install correctly.