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Trouble report 348

Nikon View cannot read JPEG files written by The Panorama Factory

Versions affected

1.6, 2.0 - 2.4, 3.0 - 3.2

Description

The Nikon View application supplied with some Nikon digital cameras is unable to read JPEG files written by The Panorama Factory.

The problem appears to be that Nikon View does not properly process "application-specific APP0 marker segments", which are optional parts of the JFIF header.  Apparently the presence of this APP0 marker causes Nikon View to consider the file unsupported.

Workaround

This problem was corrected in V3.3.  If you have already purchased V3.0, V3.1 or V3.2, you may download and install the latest V3.x without without additional fees.

As a workaround if you are running a previous version of The Panorama Factory, you may save images as TIFF files if you want to be able to read them with Nikon View.

Status

Corrected in V3.3.


Revised: June 24, 2004

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