Trouble
report 415
In VRPano_MakePanorama,
GetGraphicsImporterForFile returned error -2003
Versions affected
Any
Description
This error message is sometimes produced when attempting to save as
QTVR (.MOV) if the QuickTime installation is not complete. The error may
indicate that the "still image" module is not installed.
To create QTVR movies, The Panorama Factory uses DLLs included with the
version of QuickTime installed on your computer.
Strictly speaking, this is not a problem with The Panorama Factory
although The Panorama Factory seems unable to correctly recognize the
cause of the problem.
Workaround
Please run the QuickTime Updater to make sure that your installation is
complete and up to date. To run the Updater, use the Windows Start menu
(usually in the lower lefthand corner of your screen) and select
"Programs" and then "QuickTime."
Please read
Installing support for VR creation to learn what QuickTime components
are required by The Panorama Factory.
If running the Updater does not correct the problem, perhaps
uninstalling and reinstalling QuickTime will help. When you install, the
"Recommended" selection should install all of the components required by
The Panorama Factory.
If this does not correct the problem, please contact support@panoramafactory.com.
Status
Open.
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