support

Trouble report 20

Problems downloading

Versions affected

V1.0, V1.1.

Description

I had a lot of trouble downloading. Either very slow or just suddenly quit during the download. I tried it at home and at work (different ISPs) several times before I got it all. Could there have been a problem with your server?

Workaround

None.

Status

The V1.2 download package is much smaller -- 2.6MB versus 4.7MB.

There is also a version that links to the The Panorama Factory Help Web so that it need not include the entire help web in the download package. This download package is only 1.6MB.

Revised: April 28, 2004